eleven Innovation Lab
Our DNA
Meet The Team

We go beyond, because when your
customers are happy, you're happy

DigitalWell acquires eleven to cement its position as leading communications company in Europe

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What we do

Based in both Ireland and the UK, with clients across the globe, our experience within the contact centre world allows us to understand your business, anticipate and exceed customer expectations and develop intuitive and consistent ways to engage and deliver through all communication channels.

We do this by enabling Genesys contact centre solution, skills augmentation and consultancy:

eleven - Genesys Contact Centre Solutions

eleven are experts in the worlds leading Genesys Cloud platform, integrating innovative voice and digital channels . We empower agents, delight customers and create better business outcomes overall.

eleven - Skills Augmentation

Our people practice is a unique proposition from eleven, where we provide specific talent and capabilities; whether it is in the technical or advisory field, we can supplement your current team with the knowledge and expertise you need to move forward.

eleven - CX - Consultancy

In a world where expectations have never been higher, our experienced team will advise you using acknowledged methodology to identify, elevate and enhance the customer experience.


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