Senior Operations and Change Manager
Liz has a combined 15-year experience in Operations, Change, Project and Product Management.
PMP® and Scrum Product Owner Certified, Liz has a strong expertise leading cross-functional business and technical global project and product teams using Waterfall and Agile Methodologies.
Having worked in Contact Centre, Fin Tech and Retail Banking industries, Liz has a strong capacity to adapt to each customer environment and recognise their unique needs. She places a strong emphasis on partnership and collaboration, and thrives in solving complex business problems using data, technology and business processes improvements.
Liz currently leads our Operations function at eleven, with responsibility for delivering exceptional client service.